Hopefully will be dealt with by Christmas or New year.
- Monday December 18, AMThelaw: 31 for donations on the year...hasn't been that low since 2010! If you are reading this and haven't donated please send Dave some holiday cheer in the form of a donation.
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Section 75 is particularly useful if the retailer or trader has gone bust, or you're getting no response to your letters or phone calls.
If you’ve spent more than £100 and less than £30,000 you can claim on your credit card if something goes wrong.
Under Section 75 of the Consumer Credit Act, your credit card company is jointly liable if something goes wrong with a product or a service you've paid for by credit card.
You can potentially claim for any breach of contract or misrepresentation by the company from which you’ve bought your goods.
However, the Financial Ombudsman Service has stated that chargeback is deemed to be good banking practice.
Under Section 75 of the Consumer Credit Act, your credit card company is jointly liable for any breach of contract or misrepresentation.
There are some limitations to when a card company is liable along with the retailer or trader.
There’s no set timeframe for your card provider to resolve a chargeback or Section 75 claim, but if you’re unhappy with the outcome of the claim, or how long it’s taking, you can complain to your provider, it then has eight weeks to deal with this complaint.
If your credit card company doesn't accept that you have a claim and refuses to pay up, you can ask for a letter of deadlock so that you can refer your dispute to the Financial Ombudsman Service (FOS).